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Lodging Complaints: Addressing Misconduct by Public Accountants in Singapore

27 December 2024

Editor: ET

Lodging Complaints: Addressing Misconduct by Public Accountants in Singapore
Through the enforcement of strict regulations and the diligent investigation of complaints, ACRA ensures that public accountants uphold the highest standards of conduct.

The Accounting and Corporate Regulatory Authority (ACRA) plays a pivotal role in maintaining Singapore’s reputation as a trusted global business hub.


ACRA enforces high standards of professionalism among public accountants and public accounting firms, ensuring their conduct aligns with the expectations of ethical business practices.

When misconduct or dishonourable behavior is suspected, individuals and organizations have the right to lodge complaints to safeguard transparency and trust in Singapore’s business ecosystem.


Complaints Involving Public Accountants

Public accountants and public accounting firms are expected to maintain the highest level of integrity and professionalism in all their activities. Complaints may be lodged for the following reasons:

  • Improper Conduct: Instances where the accountant fails to adhere to professional ethical standards.

  • Dishonourable Behavior: Any action that damages the reputation of the profession or breaches trust.

  • Negligence in Duties: Failure to exercise due diligence in financial audits, reporting, or related services.


How to Lodge a Complaint

Complaints against public accountants or accounting firms can be filed with the Public Accountants Oversight Committee (PAOC). Here’s the process:

  1. Gather Evidence: Collect supporting documentation or records that substantiate your claim.

  2. File the Complaint: Submit a detailed complaint through ACRA’s online portal, outlining the nature of the misconduct and providing relevant evidence.

  3. Investigation Process: The PAOC will review and investigate the complaint, ensuring a fair and transparent process.


Why Reporting Misconduct Matters

Filing complaints against public accountants who breach professional ethics helps to:

  • Uphold the credibility of Singapore’s financial system.

  • Protect businesses and stakeholders from potential harm.

  • Reinforce ACRA’s role in maintaining a trusted and transparent business environment.


When to Seek Expert Assistance

If you are uncertain about the nature of a misconduct case or need help navigating the complaint process, consulting professionals like Expede can provide clarity and guidance. Their expertise in regulatory compliance and corporate advisory ensures your concerns are addressed effectively.

ACRA’s Commitment to Professionalism

Through the enforcement of strict regulations and the diligent investigation of complaints, ACRA ensures that public accountants uphold the highest standards of conduct. By fostering accountability, ACRA continues to strengthen Singapore’s position as a premier destination for business and investment.

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